About us
If you require any more information or have any questions about our site's disclaimer, please feel free to contact us by email at Hi@smartott.live.
All the information on this website - https://smartott.live - is published in good faith and for general information purpose only. SMART OTT Live does not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information you find on this website (SMART OTT Live), is strictly at your own risk. SMART OTT Live will not be liable for any losses and/or damages in connection with the use of our website.
From our website, you can visit other websites by following hyperlinks to such external sites. While we strive to provide only quality links to useful and ethical websites, we have no control over the content and nature of these sites. These links to other websites do not imply a recommendation for all the content found on these sites. Site owners and content may change without notice and may occur before we have the opportunity to remove a link which may have gone 'bad'.
Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control. Please be sure to check the Privacy Policies of these sites as well as their "Terms of Service" before engaging in any business or uploading any information.
Consent
By using our website, you hereby consent to our disclaimer and agree to its terms.
Update
Should we update, amend or make any changes to this document, those changes will be prominently posted here.
Best practices for smooth streaming
Secure access
Keep your playlist private and rotate passwords on your apps regularly.
Network quality
Prefer wired connections for primary screens; Wi‑Fi mesh or ethernet-to-TV reduces buffering.
Backups
Keep a secondary app and VPN configured before you need it. Export your playlist to a safe spot.
Our Engineering Timeline & Global Infrastructure Since 2018
When SMART OTT launched in 2018, residential IPTV was plagued by unstable single-server playlists, broken EPG guides, and zero technical support. Over the past eight years, our engineering team has rebuilt every layer of the live television and VOD delivery stack to match broadcast-grade reliability:
2018–2020: Multi-Region Ingest Foundation
Established redundant satellite and fiber ingest clusters across Europe, the UK, North America, and MENA, introducing dual-profile (Full HD + HD backup) transcoding and 24/7 WhatsApp human provisioning.
2021–2023: 10-Bit HEVC 4K UHD & Anti-Freeze CDN
Rolled out native 50fps/60fps 4K UHD HEVC sports feeds and deployed edge load-balancers near major internet exchanges (LINX London, DE-CIX Frankfurt, AMS-IX Amsterdam, Equinix US, UAE-IX Dubai, and TorIX Toronto).
2024–2026: 1.7M+ Catalog & Browser Diagnostic Suite
Expanded our live and VOD catalog across 195+ countries and launched our free client-side IPTV engineering tools (Speed & Jitter Test, M3U Link Inspector, Playlist Editor).
Our Core Commitments to Every Subscriber
- Test First, Pay Later: Every prospective customer can request a 24-hour free trial with no credit card required to verify our 4K/FHD channel quality on their own television and ISP before purchasing.
- Transparent Annual Pricing ($60 Elite / $80 Infinity 4K): No hidden monthly box rentals, no surprise automatic credit-card rebilling, and no Pay-Per-View event surcharges.
- Real Human Engineers 24/7: Whether you need remote MAC activation on a Samsung or LG Smart TV or DNS tuning on a Firestick, our technicians respond in minutes on WhatsApp, Telegram, and Hi@smartott.live.